Operations & Digital Business Transformation Specialist

Crafting systems
that think.

Operations and workflow specialist experienced in coordinating complex, multi-location environments and improving business processes through structured systems and automation.

5Certifications
7+Yrs Ops Experience
3Languages Spoken
VE
PlatformSalesforce Workday
FocusOperations Business System
Open to opportunities
Expertise

Skills & Technologies

A breadth of tools, with depth where it matters most.

Salesforce

Platform AdminApp BuilderExperience CloudAgentforceFlow Builder

Workday

Platform AdministrationBusiness Process ConfigurationReporting & AnalyticsSecurity & Compliance

Operations

Workflow OptimizationStakeholder CoordinationProcess ImprovementProject ManagementMulti-Site Operations

AI & Automation

Flow AutomationReporting & Dashboard DesignClaude APIBusiness Intelligencen8n
Work

Projects

Systems built, automations shipped, and things I'm proud of.

Salesforce Experience Cloud Portfolio Site with Agentforce Agent

Personal project
Live

An interactive site where visitors can chat with an AI agent about my Salesforce skills, built to demonstrate Experience Cloud, Agentforce, and Service Cloud configuration.

Experience CloudAgentforceData CloudOmni-ChannelScreen FlowsCMS WorkspacesEmail Templates
Visit site

Personal Portfolio Website

Personal project
Live

Conceptualised, directed, and shipped end-to-end, with Claude Code as my technical co-pilot.

Next.jsTailwind CSSClaude APITypeScript
Visit site

X (Twitter) Account Daily Digest Automation

Personal project
Live

An n8n automation that watches a list of X accounts and delivers a Claude-summarized daily digest straight to my inbox, fully hands-off.

n8nX APIClaude APIGmail APIJavaScriptWorkflow Automation
View workflow screenshot
Let's Connect

Ready to build something remarkable?

I'm open to freelance projects, consulting, and full-time roles where I can bring structured operations, workflow automation, and systems thinking to real business challenges.